Having a watch repaired is like ordering soup from the "soup nazi" on Seinfeld. I brought a watch to their Covington location for re-repair after their first repair failed. After 6 weeks I received a call from their bookkeeper in Metairie saying that I would have to mail a check to the Metairie store before I could pick up the repaired watch in Covington. I told them that I brought the watch to Covington and I expected to pay in Covington when I picked up the watch. I was told this was not possible. I told them to keep the watch in Metairie. I would pick it up there. When I got to Metairie I gave the counter a person a credit card and was informed that although they accept credit cards for all other types of purchases, repairs had to be cash or debit card. I paid in cash and left the receipt on the counter. I would never come back even if the watch breaks under warranty. Upon close inspection of the watch, the crystal that was replaced was the wrong size and will have to be repaired...by Aucoin Hart...never again at Alpine.
openlist - user review - 07/11/2008
Every time I enter this place I am struck by how much stock they have and how depressed and hostile the vibe is. They NEVER extend themselves or offer any but the bare minimum of info. The place wreaks of...
citysearch.com - user review - 01/03/2008
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This place has the worst "lazy service" imaginable! I spent over $1000 at this store (and probably more than $2500 in the past 5 years) and when one of my numerous clocks - that I purchased from them - broke 4...
citysearch.com - user review - 12/02/2007
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